This product really is a "Sales Culture in a Box". Over 8 Hours of instruction on 12 VHS Tapes. The presentation alternates between the trainers and live scenes filmed in the financial institution setting. Realistic customer and employee scenarios done right - and wrong! Hundreds of credit unions and banks have used this program to move from a transactional, order-taking approach to true proactivity in customer service and sales. Produced in 1995, the content is still applicable today.

Can't afford the tens of thousands of dollars for live training but need to help your people be more proactive? This comprehensive video series could be your answer!