The skills taught in training lay the foundation but it’s the consistent coaching, mentoring and holding staff accountable that produces the long term change in behaviour that in turn, gets the results. That is why we focus our energies on post-training support for staff, management and executive. A small percentage of staff will take the skills they learned and just “run with it”. Most will need consistent coaching and follow up as they methodically adopt the skills and turn them into second nature whereby it becomes the way they consistently service the client.

In-Branch Coaching

The highest return on your investment will come from having an expert from Fusion follow up by working alongside your managers and staff with hands-on coaching and mentoring in their branch. We will reinforce the sales skills that were trained with valuable coaching tips that relate to the challenges and opportunities specific to your branch.

More on in-branch coaching

Tele-Conference Coaching

Have a sales expert from Fusion Performance Group lead a conference call of your managers and support them in their job of developing a professional sales team. Calls can range in time from 30-60 minutes and there is a comprehensive summary, with action items clearly provided, for every call.

Topic include (but not limited to):

• * Specific coaching challenges as they relate to the company’s sales process
• * Training for common sales coaching challenges
• * Developing new business
• * Accountability to activities & action plans for coaching
• * Goal setting & review
• * Analysis of performance data

More on tele-conference coaching

Contact us today about which follow up strategy would work best for your organization or click here for more support resources.